FAQ - House Cleaning Services in Mesquite

How often should I have my house cleaned?

How often to have your house cleaned depends on your lifestyle and cleaning preferences. At Merry Maids of East Dallas, we understand this and offer regular housecleaning on a weekly, bi-weekly, or monthly basis.

We recommend a bi-weekly visit as it is our most popular option, but you can schedule it as per your needs. We also offer special one-time cleans like move-in/move-outs, deep cleans, seasonal, and occasional maintenance cleans.

Our professional cleaners will personalize your cleaning to your needs, ensuring your home satisfies your cleanliness requirements. Trust us to keep your home clean!

Do I have to be home for the cleaning?

No, we can gain access to your home while you are away using a spare key, garage/door code, or any form of special entry.

Can I schedule a cleaning for a specific day?

Yes, we are flexible and accommodating to your schedule.

How much will it cost to clean my home?

The price to clean a home will vary. We understand that every home has unique cleaning needs. That's why we base our rates on your home's size, condition, and service needs.

Whether you need a routine or special one-time cleans, we'll provide customized pricing for your budget. Please call us today at (972) 218-0082 for a free custom-tailored estimate!

What form of payment do you accept?

We ask that you provide a credit card to be kept on file. We also accept Checks, cash, and Merry Maids gift cards.

Should I do anything to prepare my house for cleaning?

We just ask that you relax and leave the cleaning to us! It’s our pleasure.

Will you send the same person every time?

We understand that having the same team cleaning your home each time is important to our clients. That's why at Merry Maids of East Dallas, we try to send the same house cleaners each time. We want you to feel comfortable with our team and trust that they will provide the consistent and quality cleaning service you expect.

In situations where we cannot send the same home cleaners, we'll always contact you in advance to discuss any changes and ensure that you're happy with the service. Our goal is to provide you with a personalized and dependable cleaning experience.

Are you comfortable cleaning with pets in my home?

Yes, our professional cleaning maids provide pet-friendly service.

Do I need to provide any cleaning equipment or supplies?

No, Merry Maids will provide all of the supplies and equipment necessary.

What if I am not satisfied with your cleaning service?

We provide a 100% service guarantee. If you call within 24 hours of the cleaning, we will return and re-clean any area(s) of concern.

Do you have surface disinfection services?

Yes! Our enhanced disinfection services are designed to mitigate pathogens, germs, and bacteria through cleaning high touch surfaces in the home.

*Disinfection cleaning is only effective on hard surfaces

Are any special offers currently available?

Yes. Find out what coupons and special offers are running this month.

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